Help & Information
Frequently Asked Questions
Everything you might want to know, answered simply.
What makes Clairière perfumes unique?
Every Clairière fragrance begins as a folktale of Northeast India. Rather than following trends, we translate a story — its landscape, its characters, its mood — into scent. Each bottle is a chapter you can wear.
Are Clairière perfumes suitable for daily wear or special occasions?
Both. Our compositions are made to be lived through — light enough for every day, with enough depth to carry into an evening. How you wear them becomes part of the story.
How should I store my perfume to maintain its quality?
Keep your bottle away from direct sunlight and heat, ideally in its box at room temperature. Stored well, a Clairière fragrance will hold its character for years.
What is your shipping and delivery timeline?
Orders are dispatched within 1–2 business days and typically arrive within 3–7 business days across India. You'll receive a tracking link by email as soon as your order ships.
What is your return and refund policy?
If something isn't right, we're here to help. Please see our Refund Policy for full details, or write to us and we'll make it right.